Our cities and towns should be accessible to people of all abilities. Sidewalks are particularly important components of accessible public space because they provide continuous travel networks, level walkways, and safe places for children to walk and ride bikes. Broken patches of sidewalk, obstacles in the right of way or low-hanging branches disrupt the necessary benefits of sidewalks and impair mobility. Sidewalks provide access to public places and are imperative for transit users to get from place to place. Our local municipalities have resources available to address such problems.

Contact Information for City Sidewalk Divisions

To file a complaint about a sidewalk in disrepair or a snow covered sidewalk, contact the appropriate department listed above for your area.

Sidewalk FAQ’s

How do I get a sidewalk added in my neighborhood? Each city has a slightly different process. Generally speaking, to add a sidewalk in a neighborhood, the majority of the neighbors would have to approve the sidewalk addition. If the City Commission approves the sidewalk request, the city will do the work and the neighbors will be billed for the service.

What can I expect after filing a disrepair complaint?
Again, each city has a different process. Generally speaking, a city inspector will go to the address in questions and look at the concrete in the right of way. If a deficiency is found, a notice will be sent to the property owner. The property owner then has a period of time (usually 60 days) to repair the deficient sidewalk. If the sidewalk is not repaired within the time period, a city contractor may repair the sidewalk at the property owner’s expense.

How can I find out if construction projects will disrupt sidewalk use?